GENERAL
WHERE ARE YOU GUYS BASED?
We are located in Lima, Peru.
ARE YOU A SOURCING AGENT OR A MANUFACTURER?
We are a manufacturing company, we are not a middle-man. All of our garments are made by ourselves at our own facility in Lima, Peru.
WHAT TYPE OF GARMENTS CAN YOU MANUFACTURE?
We are specialized in knitwear garments but we can also make cut and sew pieces.
IS YOUR FACTORY ETHICAL?
Yes, our factory is a family-owned business. We care about each one of our team members and pay upper-market wages to make sure a good quality of life.
Our factory prohibit forced labor practices, ensuring that no one is compelled to work overtime against their wishes. We do not employ workers under the age of 18.
IS YOUR FACTORY ECOLOGICAL?
Yes, our sampling and manufacturing processes are designed to be 100% zero waste
WHAT IS FULL-PACKAGE MANUFACTURING?
Full package clothing manufacturing refers to a production process in which a single company handles all aspects of clothing production, from design and development to sourcing raw materials, production, and distribution. In a full package manufacturing process, the company is responsible for overseeing every step of the production process and delivering the finished product to the customer. Full package manufacturing can be a convenient and cost-effective option for fashion brands, as it allows them to streamline the production process and reduce the need for multiple vendors and suppliers. It also allows brands to have more control over the quality of the finished product and the production timeline. At MASTERKNIT PERU, we are full package manufacturers.
ARE MY DESIGNS PROTECTED?
Yes, all of your designs are protected and won’t get reproduced for any other brand.
WOULD YOU KEEP THE DESIGNS SO THAT I CAN ORDER MORE IN THE FUTURE?
Yes, all your designs are saved in our databank. As such, you can quickly reorder products as soon as they sell out.
CAN WE BOOK AN APPOINTMENT OR CONSULTATION?
Absolutely! Feel free to contact us at our email or phone number. We are always excited about new projects.
PRODUCTION SERVICES
WHAT ARE YOUR MINIMUM ORDER QUANTITIES?
Our MOQ is 30 units per style.
WHAT IS YOUR MONTHLY ORDER CAPACITY?
Our manufacturing capacity is 5,000 units per month.
WHAT IS THE QUALITY CONTROL PROCESS?
In the quality check, all of the measurements get compared to the approved measurements chart and all seams and surfaces get checked for any defects.
CAN I ORDER SAMPLES BEFORE ORDERING IN BULK?
Yes, you can get a sample. It will be a 1:1 product of what your bulk production will look like. Like this, you can see the quality of the product and test your custom fits.
WHAT IS GRADING?
Grading refers to the process of adjusting a garment pattern to create a range of sizes. This involves making slight modifications to the pattern to accommodate differences in body shape and size.
DO YOU PROVIDE SIZE GRADING FOR ALL SIZES?
Yes, we offer size grading for all sizes.
GETTING STARTED
WHAT DO I NEED TO MAKE SAMPLES AND PRODUCTIONS?
We require our customers to have a techpack with measurements and references (pictures, sketches or drawings) of the garments they’d like to manufacture to start with the development process.
WHAT ARE TECHPACKS AND WHY ARE THEY REQUIRED?
A TECH PACK is a blueprint for a final garment. It contains all the technical specifications and design details that define your product. It helps us to understand exactly what your product should look like, and it is the reference for the quality check at the end of production.
CAN YOU CREATE TECHPACKS FOR ME?
Yes, if you just provide us with ideas, we will create all the techpacks and technical information for you.
WHAT ARE THE PAYMENT TERMS?
For samples we require the total payment to start the development process.
For Productions we require a 50% down payment of the total order and the 50% left before the export process.
WHAT ARE THE PAYMENT METHODS?
For samples we accept Wire Transfer and Paypal.
For productions we only accept Wire Tranfer.
Alternative methods such as Remitly are also accepted instead of Wire Tranfers.
LEAD TIMES
WHAT IS THE LEAD TIME FOR THE ENTIRE PROCESS?
Lead time for samples is 10 days.
Lead time for productions is 30-60 days.
*if we work with yarns in stock
CAN WE RUSH ORDERS?
Yes, we can accommodate rush orders, but this may only be possible with yarns in stock. The yarn manufacturing is usually the most time-consuming part of the production process, so if the materials are ready, we can work faster to manufacture the product while maintaining high quality standards.
WHEN DOES THE LEAD TIME FOR SAMPLE AND PRODUCTION START?
The lead time starts in the moment when we receive your payment.
YARNS
WHAT MATERIALS CAN WE CHOOSE FROM?
We only make garments with premium natural materials such as:
- 100% Organic Pima Cotton
- 100% Pima Cotton
- 100% Tangüis Cotton
- 100% Alpaca
- 100% Baby Alpaca
- Blends with acrylic, polyamide, nylon, viscose and recycled PET.
For warm weathers we recommend working with cotton and for cold weathers, alpaca.
CAN YOU MAKE YARN FROM A SPECIFIC COLOR?
Yes, we are capable of making custom color yarns. However, please keep in mind that this is an extended process and can take up to 2 months to have the yarn ready. Our minimum order quantity (MOQ) per custom color is 250 units.
For fast samples and productions we recommend working with yarns and colors in stock.
DO YOU WORK WITH ECOLOGICAL FABRICS AND MATERIALS?
Yes, we do offer ecological fabrics and materials. We have sourcing partners who produce and sell low impact fabrics, recycled materials, and natural materials. If you have specific requirements, please contact us and we can explore options to help you.
SHIPPING
CAN YOU SHIP TO MY COUNTRY?
We can ship to almost any location in the world. We partner with DHL and other global logistics operators. Please contact us for shipping rates to your specific location.
SHIPPING LEAD TIME
The lead time for shipping will depend on your location and the size of the order. Most orders are shipped by plane and should be delivered within 5 to 15 days. For larger orders, sea shipment may be an option, which could take 4 to 12 weeks. For a more accurate estimate, please contact us to discuss your specific shipping needs.
TAXES AND DUTIES
We offer duty free to all Americas, Europe and most Asian Countries through the Peruvian Free Trade Agreement.
